Job Summary:

Responsible for managing the end-to-end recruitment lifecycle to attract, engage, and hire high-quality talent that supports the organization's business objectives. With a strong focus on mass recruitment within the retail industry, the role develops and executes effective sourcing strategies, collaborates with hiring managers to meet workforce requirements, and ensures timely hiring. The position also supports employer branding initiatives, workforce planning, and delivers a seamless and positive candidate experience throughout the recruitment and onboarding journey.

Key Responsibilities:

1. Workforce Planning

• Collaborate with senior management and department heads to forecast future staffing needs and develop workforce planning strategies.

• Analyze current workforce trends and identify areas for talent development or recruitment.

1. Recruitment & Hiring

• Partner with hiring managers to understand recruitment needs and develop effective sourcing strategies.

• Lead the recruitment process, including sourcing, screening, interviewing, and assessing candidates for a wide range of roles.

• Utilize job boards, social media, networking events, headhunters and employee referrals to attract high-quality candidates.

• Coordinate and schedule interviews, collect feedback, and facilitate decision-making.

• Negotiate job offers and manage the offer acceptance process to ensure smooth onboarding for new hires.

• Develop and maintain a strong talent pipeline for current and future hiring needs.

1. Employer Branding

• Develop and execute employer branding strategies to enhance the organization's reputation as an employer of choice.

• Promote the organization's culture, values, and career opportunities through various channels, including social media, career fairs, and industry events.

1. Onboarding Process

• Coordinate with internal departments to facilitate employee onboarding.

• Arrange new joiners to receive working devices, uniforms, office equipment, and access cards (if any).

1. Continuous Improvement

• Collaborate with HR internal teams and other teams to continuously improve recruitment processes and the candidate experience.

Requirements:

• Bachelor's degree in Human Resources, Psychology, or related field.

• Minimum of 3 years of experience in full-cycle recruiting, preferably in the retail industry.

• Strong understanding of recruitment strategies and candidate sourcing techniques.

• Excellent communication and interpersonal skills.

• Proficiency in Mandarin, Malay & English is a must.

• Ability to thrive in a fast-paced environment and manage multiple priorities.